Terms of Service
Welcome to Mortek US. Thank you for visiting www.mortekus.com (“the Site”). This website is operated by Mortek LLC, a Virginia-registered company located in the United States. Throughout the Site, the terms “we,” “us,” and “our” refer to Mortek US.
By accessing our Site or purchasing our products, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Site.
1. Overview
Mortek US provides home appliances, smart devices, and related accessories through this website. These Terms govern your use of our website, services, content, features, and online tools.
Your use of the Site also constitutes acceptance of all policies referenced here, including:
• Privacy Policy
• Return & Refund Policy
• Shipping Policy
• Warranty Policy
We may update or modify these Terms at any time. Continued use of the Site after updates indicates acceptance of the revised Terms.
2. Eligibility
To use our Site or make a purchase, you must:
• Be at least 18 years old (or legal age in your jurisdiction)
• Have the legal capacity to enter into binding agreements
• Use the Site in compliance with all applicable U.S. federal and state laws
If you access the Site on behalf of a business or organization, you confirm you are authorized to bind that entity to these Terms.
3. General Conditions
• We reserve the right to refuse service to anyone at any time.
• Data transmitted (excluding payment information) may be transferred unencrypted.
• Payment information is always encrypted.
• You may not reproduce, copy, sell, or exploit any part of the Site or Service without our written consent.
• Section headings do not affect interpretation.
4. Account Registration
Some features may require creating an account. You agree to:
• Provide accurate and current information
• Maintain confidentiality of login credentials
• Notify us immediately of unauthorized access
You are responsible for all activity under your account.
5. Accuracy of Information
We strive for accuracy but cannot guarantee all content is error-free.
We may:
• Correct errors
• Update product information
• Cancel orders affected by inaccuracies
If an order is canceled after payment, you will receive a full refund.
6. Product Information & Availability
Products may have limited quantities and may be available exclusively online.
We aim to display product images accurately but cannot guarantee perfect color representation.
We reserve the right to:
• Limit orders per customer
• Restrict regional sales
• Change product descriptions, pricing, or availability
• Discontinue items
All offers are void where prohibited by law.
7. Orders & Payments
We may refuse or cancel any order, including suspected reseller orders.
You agree to provide accurate billing and shipping details.
For return information, refer to the Return & Refund Policy.
8. Pricing & Modifications
Prices may change without notice.
We may modify or discontinue any part of the Service.
Mortek US is not liable for price changes or interruptions.
9. Third-Party Tools
We may provide access to third-party tools “as is,” without warranties.
Use third-party tools at your own risk and review their terms before use.
10. Third-Party Links & Services
We are not responsible for content or security of third-party websites.
Transactions with third parties are solely between you and that third party.
11. User Content & Submissions
By submitting ideas or feedback, you grant us unrestricted rights to use them.
You agree your Submissions will not:
• Violate copyright or privacy rights
• Contain unlawful or harmful content
• Include malicious code
We may remove content that violates these Terms.
12. Personal Information
Your submission of personal data is governed by our Privacy Policy.
13. Prohibited Uses
You agree not to use the Site for:
• Illegal purposes
• Violating intellectual property rights
• Harassment or discrimination
• Uploading malware or harmful code
• Data harvesting or scraping
• Fraud, phishing, or spamming
• Interfering with security or website functionality
We may terminate access for prohibited activities.
14. Disclaimer of Warranties
We do not guarantee:
• Uninterrupted service
• Error-free operation
• Immediate correction of defects
All products and services are provided “as is” and “as available.”
15. Limitation of Liability
To the fullest extent allowed by law, Mortek US is not liable for:
• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Damages arising from use of the Site or products
If liability applies, it will not exceed the purchase amount paid.
16. Indemnification
You agree to defend and indemnify Mortek US from claims arising from:
• Breach of these Terms
• Violation of laws or third-party rights
• Misuse of the Site or products
17. Severability
If any part of these Terms is unenforceable, the remaining sections remain valid.
18. Termination
We may terminate or suspend access if you violate these Terms.
Obligations incurred before termination survive termination.
19. Governing Law
These Terms are governed by the laws of the United States of America (U.S. Federal Law + applicable State law).
20. Changes to These Terms
We may update or revise these Terms at any time. Continued use constitutes acceptance.
21. Contact Information
For questions regarding these Terms:
Email: support@mortekus.com
Mortek LLC – Virginia, United States